Black Screen After Windows Has Loaded. Note: When you purchase something after clicking links in our articles, we may earn a small commission. First, turn up the brightness. Also if the CPU is used for longer sessions, then the computer gets into overheating. If it is, try another outlet. If you don't know what you're doing, you can easily brick the machine. You should also try using an external monitors. Even as I type this message, I still see five rotating dots on my Dell Inspiron 15 (3558)'s screen. To test the display, you can attach an external monitor and restart the computer. I'm assuming here that absolutely nothing comes up on the screen. Now, you can try resetting the memory modules to fix the "PC turns on but no display" issue. By Lincoln Spector, The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light. At this point, I think you're going to have to take the laptop to a professional. First of all, check what happens to your monitor's LED light when you turn on your PC. You don't see the Windows logo. [Have a tech question? Do check the ventilation holes as they might get blocked by the debris or dust. |, Solutions, Tips and Answers for PC Problems. You don't see the manufacturer's logo. Here is how to do it: 1) Press and hold the power button until your computer turns off. For example, a failed update may cause the computer to suddenly display a black screen. Does it turn on or change color the way it did before the problem started? Whatever it is, it's a hardware problem. With all that done, follow these simple steps to factory reset your Dell computer; Step 1: Turn on the computer. If a memory module is loose, the computer might not display an image. PCWorld If the computer is on, turn it off before starting the process. Improper BIOS settings can also cause your PC to boot into a black screen. Time to replace it. 2 things I have found that work at this point. The good news: With a few simple tests, you might be able to avoid that expensive trip. Hold down the Fn key while you hold down whatever key has that icon. When Harrison Bywater turns on his PC, the power lights and the fan turn on, but no image appears on the screen. I'll give you instructions for both an external screen and the one built into your laptop or all-in-one. Then it's time to swap monitors. Sometimes, certain peripherals connected to your computer may also cause the black screen issue. 2) Disconnect all peripherals (your … This is easy if you have another monitor handy. The screen would stay black. Step 2: As soon the computer starts, press "F8" on your keyboard to access the Advanced Boot Options Menu. And this is the worst part. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. PCWorld helps you navigate the PC ecosystem to find the products you want and the advice you need to get the job done. Something very unusual is happening to my computer.Refuses to start and when it does sometime I receive a White window and now I receive a yellow window.While restarting the E tray opens.Restart again until the Tower emits a loud sound and a black windows tell me to ask for Support.I believe this is a window command.There are too many info that I don't have the time to read all.Then I … In other words, your computer starts but the screen is black. Read our, Learn more about PCWorld's Digital Editions. my computer turns on but the screen is black. The computer does not require a log-in, so there is no log-in screen first. Hold down the Fn key while you hold down whatever key has that icon. Nor is your hard drive. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … You don't see a blinking cursor. For instance, if the problem were a loose cable connection, you'd have to open the PC, find the right cable within a very tight space, and figure out where it goes. If you adjust the buttons (+,-,etc) the monitor power button goes from yellow to green the screen displays IN POWER SAVE MODE PRESS ANY KEY ON THE KEYBOARD OR MOVE MOUSE Then the screen goes back to black … Computer overheating can result in the black screen of death too. You have far fewer options with a laptop or all-in-one. In addition to technology, freelance journalist (and sometimes humorist) Lincoln Spector is a passionate cinephile who writes the Bayflicks.net movie blog. I generally don't recommend that readers try their own internal laptop hardware repairs. So what should you do? I fixed this the following way (this is basically resetting the Power Management Unit — PMU): I disconnected the computer from the power cord, and from all other cables. Thus this demands extra ventilation to your PC. Contributing Editor, If the monitor fails on the other computer, you've got a defective monitor. After solving the black screen issue, you can recover the missing data with a professional tool. Windows is not to blame. As is so often the case, diagnosing and repairing hardware is much easier when all of the parts aren't enclosed in the same, tiny box. If the black screen appears before you can sign into the account, then it's likely a connection problem between the display and computer. Study the keyboard for an icon that suggests turning up the light (for instance, the sun and an up arrow). I am trying to fix a desktop computer that, when started up, ends with a black screen and a mouse cursor after the initial Micorsoft screen. To see if that’s the problem for you, you should reset your BIOS to factory settings. If this works, you at least know the problem is with the built-in screen. Reseat the memory modules. Or, at the very least, you'll be able to come into the shop with enough knowledge to avoid being played a fool. Last night, I turned on my computer--a Dell Inspiron 15 (3558). Once you're sure it's getting power, check the cable connecting the monitor to the computer. Here is how to do it: 1) Press and hold the power button until your computer turns off. Otherwise, bring your monitor to a friend's home and try it with their computer. Ask PCWorld Contributing Editor Lincoln Spector. Make sure you have solid connections on both ends. I could tell the computer was on because when I hit the “caps lock” key, the green light on the key would turn on and off. In addition, if the black screen happens suddenly, you may lose some data on the device. But what kind of screen are we talking about? Try disconnecting all your peripherals to see if that’s the core problem. You see lights on the computer case, probably hear fans running from inside, and may even hear sounds, but nothing at all shows up on your screen. If no light comes on at all, make sure the power switch is on and the monitor is plugged into an electric outlet. Send your query to answer@pcworld.com.]. But if you decide to ignore my advice and try to repair the screen yourself, read Eric Geier's instructions first. If that doesn't solve the problem, try another cable. The most common way that a computer "won't turn on" is when the PC actually does power on but doesn't display anything on the monitor. Copyright © 2020 IDG Communications, Inc. Still no fix? Study the keyboard for an icon that suggests turning up the light (for instance, the sun and an up arrow). When the Dell Laptop black screen issue occurs, it means that you cannot run your Dell computer properly. I'll start with the bad news: There's a very good chance that you'll have to take the PC into the shop. 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